Shipping & Delivery Policy

Last updated: September 18, 2026

1. Nature of Product & Services

RewindGit (operated by RewindGit Operations) is a 100% digital cloud Software-as-a-Service (SaaS) platform. We specialize in AI-driven source code generation, automated Git commit history construction, and cloud sandbox testing.

Important Notice: We do NOT sell or ship any physical goods or tangible items. Therefore, no physical shipping via courier, postal services, or freight is involved or required. All deliverables and services are fulfilled electronically and digitally.

2. Mode of Delivery & Digital Fulfillment

Delivery of services occurs automatically and electronically through the following channels:

  • Credit Packs & Subscription Allocations: Upon successful transaction authorization by Razorpay, your purchased credits are credited immediately to your online account dashboard balance.
  • Project Repository Generation: When you initiate a project build, the software is synthesized inside secure cloud sandboxes (Node.js, Python, Go, React) and pushed directly to your connected, authorized GitHub profile as a new public or private Git repository with full authentic commit history.
  • Project Archives & Bundles: Standalone downloadable Git bundles (.bundle files) and repository ZIP archives can also be downloaded directly from your web dashboard upon completion.
  • Invoices & Transaction Confirmations: An electronic receipt and invoice confirming your order, payment ID, and transaction details are dispatched immediately to your registered email address upon checkout.

3. Delivery Timelines

Our electronic delivery turnaround times are as follows:

Account Credits & SubscriptionsInstantaneous (within 30 seconds)
Email Transaction ReceiptImmediate (1–2 minutes)
AI Repository Generation & GitHub Push10 to 45 minutes (depending on project difficulty)

* Note: Complex projects containing 100–200 commits, automated Vitest/Pytest suites, and interactive frontends require isolated sandbox compilation and test validation, which naturally requires computational processing time. Real-time progress is visible on your dashboard monitor.

4. Shipping Charges

Since all services and deliverables are transmitted strictly electronically over the internet via HTTPS, our shipping and delivery charge is:

₹0.00 (Zero / Free Delivery)

There are absolutely no shipping, handling, packaging, or postal customs fees applicable to any transaction on RewindGit.

5. Troubleshooting & Delivery Support

In the rare event that you experience a delay where:

  • Your payment succeeded on Razorpay but credits do not reflect in your dashboard within 5 minutes; or
  • Your GitHub OAuth token expired, preventing the repository push from completing; or
  • You did not receive your confirmation email receipt;

Please contact our support team with your Razorpay Payment ID (e.g., pay_...) and registered GitHub handle:

Fulfillment Support

Email: support@rewindgit.com

Support Hours: Monday to Saturday, 9:00 AM – 6:00 PM IST

Resolution SLA: All delivery inquiries are responded to and reconciled within 2 to 4 business hours.